Draft for legal review. These terms have not yet been approved by counsel and are not in force. Words in square brackets are placeholders to be completed before publication. Until then, the agreement you sign with Praescius governs your use.
Legal
Terms of service
These terms are an agreement between [company legal name], a company incorporated in [state], United States (“Praescius”, “we”), and the organisation or person that uses Praescius (“you”). If you accept them for an organisation, you confirm you may bind it.
1. The service
Praescius collects public information about events, turns it into graded findings that a second person approves, matches them to your sites, people and trips, sends instructions you approve to your people, records who is safe, and publishes reports and outlooks. The features in your plan are those described on the pricing page or in your order form. If an order form, master agreement or data processing agreement signed with us says something different, that document takes precedence over these terms.
Pilots, demonstrations and features marked as preview are provided to try Praescius, may change or end, and may not be used as your only means of keeping people safe.
2. Not an emergency service
Praescius does not replace the emergency services or instructions from local authorities. In an emergency, call local emergency services. Messages can be delayed or fail on any network. Praescius is not a national alert system and does not issue official warnings.
3. Intelligence and its limits
- Findings are graded by the reliability of their sources and the evidence for them. Where Praescius cannot see (for example an airport without flight data coverage) it says so: no news is not the same as safety.
- Outlooks give the likelihood of defined outcomes for regions and airports over 12 to 72 hours. Praescius never predicts the time, place, facility or target of an attack, and you must not present its outputs as doing so.
- Decisions about your people and operations remain yours. Praescius supports them; it does not make them.
4. Accounts and security
Each console user has their own account and two-step verification. Keep sign-in details private and tell us at once at security@praescius.si if you suspect misuse. You are responsible for what is done under your organisation's accounts and for the roles and permissions your administrators give.
5. Your responsibilities
- You have a lawful basis to load your people's details into Praescius, give them the notices the law requires (our privacy notice can help), and record location consent truthfully.
- The details you load are accurate and kept up to date.
- Instructions you send are approved under your own procedures; Praescius requires a second person to approve and a person with the dispatch permission to send.
- You test your channels (Praescius's setup checklist includes a test message) and keep a fallback way to reach your people.
6. Responsible use
Praescius is for duty of care, security and resilience. You must not use it to:
- watch, track or profile private individuals, or locate anyone without a lawful basis and, where required, their consent;
- select or plan against targets, or support any attack or unlawful use of force;
- harass, discriminate against or discipline people for how they answer a check-in;
- break the law, including privacy, telecommunications and anti-spam rules;
- probe, overload or get around the security of the service, or access another organisation's records;
- copy, resell or republish findings, reports or source material outside your organisation, except as your plan allows.
We may refuse, suspend or end use that we reasonably believe breaks this section.
7. Your data
You own the records you put into Praescius. We process the personal information in them as your processor under our data processing agreement, which forms part of these terms. When your subscription ends you may export your records for [30] days; we then delete them within [90] days, except the audit record and what the law requires us to keep.
8. Plans, fees and limits
- Fees are as shown on the pricing page or in your order form, in US dollars, before tax. Card plans renew monthly until cancelled; invoiced plans are payable within [30] days.
- Each plan has limits on console users, protected people, sites and regions. When a limit is reached, Praescius refuses to add more until you remove some or change plan. Nothing already set up stops working.
- We may change list prices with [30] days' notice; a change applies from your next renewal.
- Late payment may lead to suspension after notice. Fees are non-refundable except where the law or your order form says otherwise.
9. Term, suspension and ending
These terms last while you use Praescius. Either side may end a monthly plan at the end of a billing period, and a contracted term as its agreement says. We may suspend access at once to protect people, the service or other customers, and will tell you why and how to restore it. Sections that by their nature should survive ending, such as data, ownership, liability and governing law, do so.
10. Ownership
We own Praescius, its software, methods and the findings and reports our desk produces. While you subscribe you may use them inside your organisation. You own your records and the instructions you write. If you send us suggestions we may use them without obligation.
11. Third-party sources and services
Praescius summarises and links to public sources under their terms and does not republish them in full. Message delivery depends on telecommunications networks and providers such as Twilio, WhatsApp and email services, and payments on Stripe; their availability is outside our control.
12. Warranties
We will provide Praescius with reasonable skill and care and in line with its description. Apart from that, and to the extent the law allows, Praescius is provided “as is”: we do not promise that it will be uninterrupted, error free, or that it will detect every event.
13. Liability
To the extent the law allows, neither side is liable for indirect or consequential loss, or lost profits, and each side's total liability is limited to the fees paid in the [12] months before the claim. These limits do not apply to [fraud, death or personal injury caused by negligence, breach of confidentiality, your payment obligations, or anything else the law does not allow to be limited].
14. Indemnities
[To be drafted by counsel: our indemnity for third-party intellectual property claims; your indemnity for claims arising from data you load without a lawful basis or from use that breaks section 6.]
15. Export controls and sanctions
Praescius is a US company. You must not use or give access to Praescius in breach of US export control or sanctions laws, or those of other countries that apply, including by or for anyone on a restricted list or in a country under comprehensive sanctions. We may screen customers and refuse or end service to comply.
16. Governing law and disputes
These terms are governed by the laws of [state], United States, and disputes go to the courts of [venue], unless your order form chooses another law or forum, or the law of the country where you are a consumer gives you rights that cannot be removed.
17. General
We may change these terms by posting a new version with a new date and, for a material change, telling account holders by email [30] days before it applies. Neither side may transfer these terms without the other's consent, except to a successor of its business. If a part of these terms cannot be enforced, the rest stays in force. Notices to us go to legal@praescius.si.
See also the privacy notice.